FAQ

What is meant by Emotional Intelligence?

Emotional Intelligence refers to a person’s ability to perceive, control and evaluate emotions. The way we evaluate emotions is vital for a successful and positive work experience.

How would my staff benefit from these courses?

Most employees want to work for an emotionally intelligent manager and are more likely to stay with them during challenging and uncertain times. Employees who are emotionally intelligent are able to manage their stress, communicate and receive feedback in a positive way. These attributes contribute to a more productive employees and the overall working environment.

Why would we choose LifeLine?

LifeLine has 50 years’ experience1`x in teaching emotional intelligence. LifeLine focuses on experiential learning. Through this approach the participants are able to practice and integrate the skills taught. Our expert facilitators understand human behaviour and attitudes thus are able to engage with participants on an individual level.

How long has LifeLine been running their corporate courses?

Our corporate division has been in operation for 20 years and has many clients including financial services, Manufacturing and NGO clients.

How many participants can attend the course?

In order to ensure all participants receive sufficient individual attention from facilitators and to ensure that group size allows for all participants to share and participate, we allow a maximum of 16 participants per course.

Can we change a course to suit our own needs?

YES. We will tailor our training programmes to meet our clients’ requirements.

Do you have a venue?

YES. We have a great venue at LifeLine Johannesburg that you may use. Please ask about our venue hire rates. However we will also train at our clients’ chosen venue.

How long does the course take?

The course length varies, depending on the topic of the course you choose. These course range between 1-5 days which we can run on consecutive days or split as required.

What is an Employee Wellness Service?

Our Employee Wellness Service assists in managing troubled employees and ensuring business success. We offer telephone and face-to-face counselling, trauma debriefing and monitor referrals. Please contact our EWS co-ordinator on 011 728 1331 or email ews@lifelinejhb.org.za also refer to our EWS page http://www.l2training.co.za/employee-wellness-service/

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